Terms of service

These terms are an agreement between you and Under Bridges Entity (Pty) Ltd, the South African company that operates Wardroom (“we” and “us”). They govern your use of the Wardroom platform at wardroom.co.za and app.wardroom.co.za. By signing in and using the platform, you accept them.

Hospitals subscribe to Wardroom under a separate written agreement with us. Where that agreement and these terms differ, the hospital agreement governs the hospital’s relationship with us; these terms govern yours.

Wardroom is a private platform. You can only join if a participating hospital invites you, and your access is tied to your membership of that hospital’s community on the platform. There is no public sign-up, and we may decline or remove access that was not established through a hospital invitation.

Your hospital pays for the service. As an invited member, whether specialist, delegate, hospital admin or hospital manager, you pay nothing to use Wardroom, and nothing in these terms creates a payment obligation for you.

You sign in with a code sent to your email address, so your account is only as secure as your inbox. Keep your email account secure, do not share sign-in codes with anyone, and tell us or your hospital admin promptly if you believe someone else has used your account. You are responsible for activity that happens under your sign-in, except activity by a delegate acting under section 5.

Keep the details on your profile accurate. Your hospital relies on them, including when it shares your press kit or puts your name forward for an opportunity.

A specialist may have a delegate, such as a practice manager, act on their behalf on the platform. A delegate signs in with their own account, and everything a delegate does is recorded as done by the delegate on the specialist’s behalf. Specialists remain responsible for choosing their delegates carefully; delegates must act within the authority the specialist has given them.

Wardroom is a professional space. When using the platform, you must not:

• enter patient data of any kind, anywhere on the platform, including in free-text fields, form responses or uploaded documents;
• upload content that is unlawful, defamatory or that infringes someone else’s rights;
• misrepresent your identity, qualifications or professional registration;
• attempt to access another hospital’s information or another member’s account;
• probe, disrupt or overload the platform, or attempt to bypass its security;
• use the platform to send unsolicited commercial messages.

We may remove content or suspend access where this section is breached, and we will involve the hospital where appropriate.

Wardroom is a communications and administration platform. Nothing on it, including hospital notices, opportunities or any content we publish, is medical advice, and the platform is not a tool for clinical decision-making or patient care.

Wardroom helps you record CPD activity and shows your standing against HPCSA requirements. These figures are an informational aid based on what has been logged. They are not a certification of compliance, and we do not verify activities with the HPCSA. You remain solely responsible for meeting your own HPCSA CPD obligations and for the accuracy of what you log. Keep your own copies of evidence; the platform lets you export your CPD records at any time.

You keep ownership of everything you add to Wardroom, including your profile, press kit and CPD evidence. You give us permission to host, display and process that content as needed to run the platform, and you give your hospital permission to use your press kit for the purpose it exists: representing you in media and speaking engagements. How personal information is handled is set out in our privacy policy.

We work to keep Wardroom available and reliable, and we maintain the platform on a best-effort basis. We do not, however, offer individual members a service level agreement, and the platform may occasionally be unavailable for maintenance or for reasons beyond our control. Any service commitments we make to hospitals are set out in their agreements with us.

To the extent the law allows, we are not liable to you for indirect or consequential loss arising from your use of, or inability to use, the platform, including loss of opportunity or loss of data you have not exported. Where liability cannot be excluded, it is limited to the maximum extent the law permits.

Nothing in these terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act, 2008 where it applies, or liability arising from our own gross negligence or wilful misconduct.

Your access ends when your hospital removes you as a member, when the hospital’s contract with us ends, or when we suspend or end it for a breach of these terms. You may also ask your hospital or us to close your account at any time. Before your access ends, export any CPD records you want to keep; what happens to your information afterwards is described in the privacy policy.

We may update these terms from time to time. If a change is material, we will notify you through the platform before it takes effect, and the effective date at the top of this page will be updated. Continuing to use Wardroom after a change takes effect means you accept the updated terms.

These terms are governed by the law of the Republic of South Africa, and you and we submit to the jurisdiction of the courts of Johannesburg for any dispute arising from them.

Questions about these terms can be sent to hello@wardroom.co.za.